Some Mazda homeowners out in Western Washington are experiencing a difficulty maybe much more absurd than Honda navigation techniques which are caught in 2002. These drivers are confronted with having to take heed to nothing however Nationwide Public Radio after an errant sign broke their radios.
Over the past couple of weeks, quite a lot of homeowners of 2014 to 2017 Mazdas all tuned their HD Radios to 94.9 KUOW, one of many Puget Sound’s public radio stations. Maybe they needed to make amends for the most recent This American Life or possibly a replay of Wait Wait… Don’t Inform Me! No matter why they tuned in, they quickly discovered that their radios needed to play nothing however NPR, the Seattle Instances stories.
Seattle Instances interviewed homeowners, together with Dave Welding, the motive force of a 2016 Mazda hatch:
One way or the other the sign the station despatched to the fashionable HD Radio that’s a part of the Mazda infotainment middle had, as Welding places it, “fried” a serious part.
That frying made the radios solely play KUOW. No likelihood of catching a bit of basic rock or some Dori soliloquies. KUOW. Eternally.
The part sellers say is concerned is the Connectivity Grasp Unit. It’s a $1,500 half that controls video and audio indicators for the infotainment system.
And don’t assume that these individuals have a simple method out by merely utilizing Bluetooth. No, this problem doesn’t simply make NPR the solely station that performs, nevertheless it additionally breaks features like navigation, Bluetooth, the clock, reverse digital camera and the car’s info menu. So, you simply get NPR and nothing however NPR. I actually hope you want NPR.
Maybe much more annoying than being caught on a single station is the truth that some radios are caught in a distracting boot loop. One proprietor described what it’s like:
“The decrease proper subject of my imaginative and prescient was seeing like a TV display happening and off,” he says. Again and again, the display confirmed the Mazda emblem, then there can be a flash, then the emblem break up into 5 new logos.
Mazda confirmed with Seattle Instances that one thing within the radio sign impacted the software program of 2014-2017 Mazda fashions. The automaker has not stated if the problem is the CMU, however in an announcement to GeekWire it famous:
“Between 1/24-1/31, a radio station within the Seattle space despatched picture information with no extension, which brought on a difficulty on some 2014-2017 Mazda automobiles with older software program,” the Mazda assertion stated. “Mazda North American Operations (MNAO) has distributed service alerts advising sellers of the problem.”
These picture information could also be used for audio info like album covers. It’s one of many advantages you get with digital radio broadcasts. The infotainment techniques are apparently unable to deal with these poorly formatted information, leading to a failure of the system. I’ve reached out to Mazda for remark and can replace if I hear again.
In the meantime, KUOW is working with Xperi Holding Company, the mother or father firm of HD Radio, to determine what the station did unsuitable.
Native dealerships say that changing the CMU — if it’s discovered to be the defective half — isn’t simply $1,500 however they don’t even have any. Mazda acknowledges that its sellers are dealing with components shortages, so this might take time to repair.
Fortunately, every time the true trigger is discovered and the components are available in, Mazda says that dealerships can submit a goodwill request to its guarantee division and schedule free repairs.
Within the meantime, these Mazda homeowners are going to get extra NPR than they ever pledged for.