Whereas it’s good to see an airline govt acknowledge disgruntled staff, I discover this interplay to be quite uncommon.

Alaska Airways COO vs. picketing pilots

The Air Line Pilots Affiliation (ALPA) representing Alaska Airways pilots posted an attention-grabbing video to YouTube, involving the Seattle-based provider’s Chief Working Officer, Constance Von Muehlen. The video was filmed on February 3, 2022, when Von Muehlen was talking at an occasion in New York Metropolis.

Alaska Airways pilots have been attempting to barter contract enhancements for 3 years, however haven’t gotten wherever. So the pilots determined to point out up on the occasion and picket.

Within the almost two minute video posted on-line, you’ll be able to see Von Muehlen slowly stroll previous all of the picketing pilots, and have a look at them one after the other, with out saying a phrase. The pilots are holding indicators that embrace the next:

  • “Break The Stall, Contract Now”
  • “Do The Proper Factor, Worth Your Pilots”
  • “We Do Our Job, Now Do Yours, Contract Now”

You’ll be able to watch the video for your self under.

Was this respectful or intimidating?

It’s not usually you see interactions like this between airline administration and staff. I believe it’s value acknowledging the professionalism of the pilots, as they maintain their indicators however stay respectful.

What precisely was Von Muehlen attempting to perform right here?

  • Whereas I doubt this was the intention, it virtually comes throughout as if she was attempting to intimidate pilots, strolling up actually near them and staring them down
  • That most likely wasn’t the intent, since that wouldn’t be nice for labor relations; I believe her intent was to point out respect and acknowledge the pilots
  • I’d think about the union didn’t view her actions as being significantly respectful, or else ALPA probably wouldn’t have posted this video of how she interacted with pilots

I get these conditions are difficult, and it’s good that she no less than acknowledged their presence, which a whole lot of different airline executives most likely wouldn’t do. It simply looks like maybe saying one thing like “I recognize what you all do and listen to your frustration,” or one thing, would have completed greater than this?

Backside line

Alaska Airways COO Constance Von Muehlen was talking at an occasion in New York Metropolis, and pilots determined to picket, on condition that they’ve been ready a couple of years on a brand new contract. Deserves to the picketing apart, Von Muehlen’s “acknowledgement” of those pilots is likely one of the extra uncommon methods I’ve seen an airline govt work together with staff.

What do you make of Von Muehlen’s interplay with Alaska Airways pilots?

(Tip of the hat to Reside and Let’s Fly)

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