Hertz appears to have a sample of falsely accusing renters of stealing vehicles. I feel that is at the very least price being conscious of, particularly as we study extra concerning the extent of Hertz’s false accusations.

Hertz recordsdata hundreds of theft reviews yearly

Admittedly rental car corporations have quite a bit to handle, together with stock, car injury, and many others. Nonetheless, it could appear that Hertz struggles with this greater than opponents.

Hertz is going through lawsuits from a whole lot of shoppers who rented vehicles, claiming they had been falsely arrested for auto theft. Newly launched court docket paperwork present simply how many individuals Hertz is accusing of theft — the rental car big has allegedly filed almost 8,000 theft reviews yearly over a 4 yr interval.

In fact some individuals don’t return their rental vehicles, so in some instances reviews of theft are most likely legit, as Hertz requests assist from the police for monitoring down a car. Hertz claims {that a} “overwhelming majority” of instances contain renters who’re weeks or months late on returning a car, and reviews will solely be made to police after “exhaustive” makes an attempt to achieve a buyer.

The issue is that accusing somebody of theft and solely getting it proper a “overwhelming majority” of the time isn’t actually adequate. Hertz doesn’t appear to be nice at determining which vehicles are stolen, and which aren’t. In keeping with reviews, clients with legitimate contracts have been falsely arrested, attributable to a mixup on Hertz’s finish.

Courtroom paperwork present that some renters ended up being jailed years after renting and returning their car at Hertz. One particular person was even allegedly held at gunpoint hours after paying for a rental.

Since Hertz was in Chapter 11 chapter through the pandemic, these with claims in opposition to Hertz have filed in chapter court docket, demanding to be paid like different collectors of the corporate.

Cautious when renting from Hertz!

Why is Hertz so incompetent?

A number of ideas on Hertz’s sample of getting clients arrested:

  • Is Hertz truly worse than opponents relating to falsely accusing individuals of stealing vehicles, or did the idea of suing Hertz over this simply choose up steam as the corporate has been in chapter?
  • I’d think about that Hertz’s normal for submitting a theft report should be fairly low, primarily based on how many individuals are falsely accused of stealing vehicles
  • Isn’t there punishment for falsely submitting theft reviews in opposition to individuals? If that’s the case, why has Hertz not made adjustments to its course of that can stop this from occurring sooner or later?
Possibly Hertz wants a “gold normal” for theft reviews?

Backside line

Hertz is accused of submitting false theft reviews in opposition to a whole lot of shoppers, who ended up being arrested as a result of the corporate accused them of stealing vehicles. Whereas I can admire the problem of managing stock at a rental car firm, Hertz clearly must do higher, and I hope the corporate is held accountable for these careless reviews.

If nothing else I determine it is a helpful PSA. For those who’re ever driving a Hertz rental and aren’t breaking any guidelines, after which are pulled over and the police handcuffs you, now you recognize why.

Does anybody have an evidence for why Hertz is so ridiculous?

(Tip of the hat to View from the Wing)


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